5 Vacancies at Absa Bank

Responsibilities: Inspect and assess vehicle damages accurately; Evaluate, validate, and control overall vehicle repair costs; Prepare assessment reports and recommend fair settlements aligned with policy guidelines; Partner and negotiate with garages to ensure competitive and reasonable repair pricing; Review external assessors’ work and reports to manage and mitigate repair expenses; Maintain compliance with internal company policies as well as industry and regulatory standards.

Responsibilities: Ensure medical pre-authorizations/undertakings/ approvals /declines are issued in compliance with the policy provisions, authority limits and TATs; Receive customer complaints or queries and document the same; Escalate unresolved cases and follow through for their resolution and ensure customer satisfaction; Continuous identification of service gaps and implementation of corrective measures; Observe confidentiality of client information and compliance with the Data Protection Act; Handle any other official tasks assigned by the line manager.

Responsibilities: Monitor the financial performance of the team regards to the set targets; Ensure that processes, control requirements and risk management frameworks that have been designed for the area are understood by all members of the team; Assist the team with the financial performance of the team members in terms of targets that are set; Share best practice with and provide feedback to the team with a view to continuously improve the performance standards.

Responsibilities: Management of broker Relationships to deliver targeted premium outputs; Pipeline business management quotation processing and transmitting the same to brokers within TATSs; Draw up and operate SLAs with brokers for differentiated service delivery.; Adhere to Interdepartmental Service level Standards   in liaison with Underwriting team across the branches; Deliver financial    parameters for GWP, loss ratios, cross selling; Debt management broker as per the debt management standard; Manage and control expenditure for travel, events, and promotional items.

Responsibilities: Diligently monitor branch business performance and make adjustments to the execution strategies accordingly; Manage branch portfolio risks in line with the bank’s portfolio appetite; In conjunction with the regional manager and products development, conduct product review and product development through constant feedback from the market; Establish firm relationships with the Top 200 clients and business influencers in the local area; Provide regular feedback to staff on performance.