Remote Customer Success Manager Jobs are becoming a core part of how top global companies retain and grow their customers. From SaaS leaders to fast-scaling tech firms, businesses are hiring customer success professionals who can build relationships, solve problems, and drive long-term value. This post looks at where these roles are and which companies are hiring remotely.
Customer Success Engineer, VIP at Automattic
Hiring Company: Automattic
The Customer Success Engineer role is responsible for providing advanced technical support and consultation to our enterprise customers. In this customer-facing role, you will handle complex technical challenges, provide architectural guidance, and solve mission-critical problems with customer deployments and applications. You’ll work primarily through Zendesk tickets, while also participating in customer calls, to advance longer-term technical initiatives and build trusted customer relationships.
Lead Customer Success Manager at People.ai
Hiring Company: People.ai
As a Customer Success Manager (CSM), you will act as a trusted advisor to Sales, Marketing, and Operations leaders within our enterprise customers, helping them maximize their investment in People.ai and achieve measurable business outcomes. You have an interest and passion for revenue technology and supporting sales operations. You will manage a $5M+ book of business across accounts, ensuring high customer retention, expansion, and advocacy.
Customer Success Manager, Enterprise Accounts at Truv
Hiring Company: Truv
We are seeking a Customer Success Manager, Enterprise Accounts to serve as a trusted advisor to our strategic and enterprise Fintech and Financial Institution clients. This is a high-visibility role that directly impacts revenue growth, customer satisfaction, and the long-term success of Truv’s client base.
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Hiring Company: Salvo Health
As a manager, you will own a portfolio of partner practices, shape how Salvo integrates into clinic workflows, and contribute to the foundation of Salvo’s Customer Success team as we grow. You’ll serve as a trusted partner to providers and practice leaders, while also leading internal projects that improve reliability, scalability, and partner experience.
Customer Success Manager at Pipe17
Hiring Company: Pipe17
We are hiring a Customer Success Manager to own a portfolio of customers end-to-end, including retention, renewals, account growth, and day-to-day customer management. This person will serve as the primary post-sale point of contact, ensuring customers are supported, successful, and consistently seeing value. This role blends commercial ownership across renewals and expansion with hands-on customer success execution, including enablement, adoption, issue triage, and relationship management. The ideal candidate has strong commerce and operations understanding and can credibly work with teams across ecommerce operations, finance, and systems.
Customer Success Associate at Promenade
Hiring Company: Promenade
Promenade, is scaling rapidly and seeking a Customer Success Associate, you will play the vital role of being the primary relationship driver between Promenade and the valued floral partners who use our platform. You will accomplish this by developing world-class B2B partnerships, adhering to industry best practices, and fostering unbeatable customer satisfaction. This entry-level role is best suited for someone who is passionate, empathetic, driven, and loves solving complex problems with grace and gusto. We are looking for someone who is outgoing, detail-oriented, works efficiently under pressure, and has an incredible knack for remaining calm and positive in all situations.
Join Our WhatsApp Channel for Instant Alerts.Customer Success Manager at Promenade
Hiring Company: Promenade
Promenade is scaling rapidly and seeking a Customer Success Manager. You’ll play the vital role of delivering value to your book of business: helping our floral partners grow their business, building relationships with them, and ensuring strong customer retention. This role is best suited for someone who is empathetic, driven, loves solving complex problems with grace and gusto, and balances a competitive nature with being a team player. Working well under pressure and being comfortable with ambiguity are also important – we like to move fast, and that means things can change quickly!
Enterprise Customer Success Manager at Canonical
Hiring Company: Canonical
Customer success is a new and strategic department at Canonical, with the objective of reducing risk and churn, facilitating the adoption of new products or services, and supporting expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical’s vast offering. By clearly understanding their customers’ objectives, the CSM can align expectations, suggest a large range of additional services or product capacity to increase loyalty, alleviate any pain points, and help draw and deliver on an appropriate collaboration roadmap.
Graduate Customer Success Manager at Canonical
Hiring Company: Canonical
Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical’s vast offering. Through a clear understanding of their customer’s objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap
CUSTOMER SUCCESS MANAGER PIQ at Wishpond Technologies
Hiring Company: Wishpond Technologies
As a Customer Success Manager, you will be the voice and advocate of the customer within PersistIQ. You will ensure your customers are getting the most value out of their investment with PersistIQ. In collaboration with the Project Management Team, you will lead all retention and expansion efforts for each client. The ideal candidate will be passionate about ensuring our customers derive value from their relationship with PersistIQ, become passionate advocates for our brand, and feel comfortable engaging with clients to discuss the details of their experience as PersistIQ customers.
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