- Junior DevOps Engineer
- Senior Financial Planner & Analyst
- Account Manager
1. Junior DevOps Engineer
About the Role:
As a fast-growing event ticketing technology company, we are looking for a motivated and talented Junior DevOps Engineer to assist in managing and automating our cloud infrastructure. This role is an excellent opportunity for someone eager to gain hands-on experience with Terraform, Kubernetes, AWS, and networking while working alongside experienced DevOpsEngineers. If you’re passionate about Infrastructure as Code (IaC), cloud automation, and Kubernetes, we’d love to have you on our team!
Core Qualifications
- Ability to understand basic AWS services (EC2, S3, IAM, RDS, VPC,Load Balancers, etc.).
- Hands-on experience with Terraform for infrastructure provisioning and automation.
- Familiarity with Kubernetes (EKS preferred) for container orchestration.
- Basic knowledge of networking concepts (DNS, Load Balancers, Firewalls, VPC, VPNs, and routing).
- Experience with GitHub for version control, pull requests, and repository management.
- Exposure to CI/CD pipelines (GitHub Actions, Jenkins, or similar tools).
- Understanding of monitoring and observability with tools like Datadog, CloudWatch, or Prometheus.
- Experience with Python or Bash for scripting and automation.
- Ability to troubleshoot and assist in optimizing cloud and containerized environments.
- Strong problem-solving skills with a passion for automation.
- Minimum of 1-3 years of experience in a product, engineering, development, or technical delivery position.
- Bachelor of Science Degree in Computer Science, Business, IT correlated discipline; commensurate experience is also accepted.
Preferred Qualifications
- Knowledge of Helm for Kubernetes package management.
- Understanding of security best practices in AWS (IAM roles, security groups, encryption).
- Familiarity with infrastructure monitoring and logging best practices.
- Exposure to serverless computing (AWS Lambda).
- Cloud certifications (AWS Certified Cloud Practitioner, AWSCertified DevOps Engineer – Associate, CKAD, or CKA).
$95,000 – $100,000 a year
This role will also be eligible for an annual discretionary bonus.
About Automatiq
Automatiq is the only end-to-end software platform in the live event ticketing market. Our industry-leading technology empowers businesses and individuals to seamlessly find, price, process, and distribute tickets, giving users a competitive edge in a dynamic marketplace. We are a product-led, high-growth software company, looking for motivated self-starters who thrive in fast-paced environments. At Automatiq, we embrace a remote-first culture with a flat hierarchy, where every team member plays a direct role in shaping the company’s success.
Fair Chance Notice for California Applicants
Automatiq considers qualified applicants with arrest or conviction records. Criminal history disclosure or background checks occur only after a conditional job offer. A criminal history may have a direct, adverse, and negative relationship with the following duties of the role:Access to sensitive financial and banking information, transaction data, privileged information, proprietary information, etc. Interactions with customers, employees, vendors, agents, and third parties.Such a history may potentially result in the withdrawal of a conditional offer of employment. If a conviction directly related to the job raises concerns, candidates will have the opportunity to explain circumstances surrounding the conviction, provide mitigating evidence, or dispute the background report.
2. Senior FP&A Analyst
About the Role:
We are seeking a Senior FP&A Analyst to join our growing finance team. Reporting to the Director of FP&A, you will be the second hire within the FP&A function, making this an exciting opportunity to build, optimize, and scale financial processes from the ground up. As a key partner to leaders across the organization, you will create data-driven insights and financial strategies that impact our company’s growth. This role is ideal for a finance professional looking to make an impact at a high-growth, technology-driven company.
Key Responsibilities:
- Develop a deep understanding of financial drivers and levers impacting the P&L.
- Assist with financial planning and analysis, including budgeting, forecasting, and variance analysis.
- Create financial reports, dashboards, and presentations to drive data-informed decisions across the business.
- Assist with month-end and quarter-end financial reporting processes.
- Support board reporting, KPI-driven business reviews, and executive leadership reports.
- Conduct financial modeling and scenario analysis to evaluate business performance and growth opportunities.
- Identify financial trends and provide actionable insights to support strategic initiatives.
- Collaborate cross-functionally to ensure financial objectives align with business goals.
- Take ownership of ad hoc financial analyses and special projects as needed.
Core Qualifications:
- 2-5 years of experience in financial planning & analysis, investment banking, corporate finance, or a related field.
- Strong analytical and problem solving skills with the ability to interpret complex data.
- Proficiency in financial modeling, forecasting, and variance analyses.
- Advanced Excel skills; experience with financial planning tools and business intelligence tools is a plus.
- Experience working in a high-growth, startup, or two-sided marketplace environment is a plus.
- Strong attention to detail and ability to work in a fast-paced, dynamic setting.
- Bachelor’s degree in Finance, Accounting, Economics, or a related field.
$115,000 – $125,000 a year
This role will also be eligible for an annual discretionary bonus.
About Automatiq:
Automatiq is the only end-to-end software platform in the live event ticketing market. Our industry-leading technology empowers businesses and individuals to seamlessly find, price, process, and distribute tickets, giving users a competitive edge in a dynamic marketplace. We are a product-led, high-growth software company, looking for motivated self-starters who thrive in fast-paced environments. At Automatiq, we embrace a remote-first culture with a flat hierarchy, where every team member plays a direct role in shaping the company’s success.
Fair Chance Notice for California Applicants
Automatiq considers qualified applicants with arrest or conviction records. Criminal history disclosure or background checks occur only after a conditional job offer. A criminal history may have a direct, adverse, and negative relationship with the following duties of the role:Access to sensitive financial and banking information, transaction data, privileged information, proprietary information, etc. Interactions with customers, employees, vendors, agents, and third parties.Such a history may potentially result in the withdrawal of a conditional offer of employment. If a conviction directly related to the job raises concerns, candidates will have the opportunity to explain circumstances surrounding the conviction, provide mitigating evidence, or dispute the background report.
3. Account Manager
About the Role
The role of the Account Manager for Automatiq spans from assisting in the onboarding process to ensure it is seamless, attending to the customers support needs when using any of the products we offer, as well as proactively reaching out to verify that our customers are using our products in the best way possible for all of their processing and pricing needs. As an Account Manager, you would be responsible for the beginning stages of training new users on software in conjunction with Onboarding & Activations Specialists. You would perform follow up calls with new customers for a brief introduction of the software, provide troubleshooting assistance, track feature requests, and escalate issues to the appropriate departments. You will also have opportunities to cross sell and up sell your current clients.
Responsibilities
- Drive the successful transition of Automatiq prospects from trial users to fully onboarded, paying clients
- Communicate rates and ensure trial is up to standards
- Understand the company billing structure and answering questions regarding monthly bills & addressing discrepancies with billing department
- Manage and strengthen relationships with existing clients, overseeing a portfolio of approximately 100-150 accounts
- Audit current CRM database and updating for accuracyIdentifying accounts where the tool is underutilized
- Analyze customer trends in satisfaction and revenue to gauge the success of new and existing products
- Work directly with Sales, Onboarding Specialists, and Directors of Account Management and Customer Relations to create a seamless experience for the customer
- Provide high level customer support, documenting solutions, deescalating issues & maintaining customer satisfaction
- Communicate with CSR 1&2 for improvements in customer responses & handling Track and communicate software feature requests
- Cross-sell additional products to your client base
Core Qualifications
- Excellent problem solving skills
- Ability to take the initiative and make decisionsExcellent communication skills
- Ability to multi-task and be flexible to accommodate the needs of the team
- Excellent team player
- Strong work ethicHigh level of organizational skills and attention to detail
- Good follow through and troubleshooting skills
- Able to work collaboratively with a team and independently without supervision
- Comfortable with multiple systems including: Google Docs, Drive, Sheets, Excel, Jira, email, and various other dashboard and KPI tracking systems and customer support ticketing systems
Preferred Qualifications
- Experience in the entertainment/ticketing industry
- 2+ years in a business customer-facing role, preferably in account management
$75,000 – $85,000 a year
This role is also eligible for quarterly performance-based commissions.
At Automatiq, we are committed to providing competitive pay and benefits. Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and location.
About Us
Automatiq is the leading all-in-one software platform in the live event ticketing world, serving resellers of all sizes. Our technology suite streamlines the entire ticket resale process, from effortlessly listing tickets on multiple exchanges to dynamically adjusting prices based on market shifts, and even ensuring tickets reach event-goers promptly.
We are data-driven and customer-obsessed as we work to solve interesting and complicated challenges in a fast-growing global market. We are equally relentless in maximizing our team’s career goals and aspirations by building a company of people who share the same drive and passion. If you are looking for a culture based on great people, technical excellence, and continued growth — where your contributions and ideas really do make a difference — come join us at Automatiq!
Automatiq is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Fair Chance Notice for California Applicants
Automatiq considers qualified applicants with arrest or conviction records. Criminal history disclosure or background checks occur only after a conditional job offer. A criminal history may have a direct, adverse, and negative relationship with the following duties of the role:
—Access to transaction data, privileged information, proprietary information, etc.
—Interactions with customers, employees, vendors, agents, and third parties.
Such a history may potentially result in the withdrawal of a conditional offer of employment. If a conviction directly related to the job raises concerns, candidates will have the opportunity to explain circumstances surrounding the conviction, provide mitigating evidence, or dispute the background report.
