- System Analyst
- Internal Auditor – Information Systems
- ICT Service Support Assistant
- Product & Application Development Officer
Deadline: 5th May 2025
1. System Analyst
Job Title: System Analyst – KTNA 7
Reports to: Assistant Manager, Product and Application Development
Duty Station: Nairobi
Purpose for the Job
Responsible for ensuring that information systems requirements and processes are
gathered, analyzed, designed and implemented thereby ensuring the organization
operates more efficiently and effectively.
Duties and Responsibilities
i. Analyzing KenTrade’s and stakeholders existing systems to identify opportunities
that can improve efficiency of business processes
ii. Translating business requirements of KenTrade departments and stakeholders into
highly specified project briefs
iii. Specifications of systems requirements and information systems design
iv. Identifying options for potential solutions and assessing them for both technical
and business suitability
v. Drawing up specific proposals for modifying or replacing existing systems
vi. Ensuring technical compatibility and user satisfaction
vii. Train end users on new systems
Minimum Academic, Professional Qualifications and Experience
i. At least two (2) years’ experience in system analysis.
ii. Bachelor’s degree in computer science or information technology, Business IT or
related field from a recognized institution.
iii. System analysis and design Certification.
iv. Project Management Professional (PMP) Certification is an added advantage
v. Meets provision of chapter six of the Constitution
2. Internal Auditor – Information Systems
Job Title: Internal Auditor – Information Systems – KTNA 7
Reports to: Manager Internal Audit
Duty Station: Nairobi
Purpose for the Job
To provide independent assurance, consulting and advisory function to the Board and
management of KENTRADE meant to add value through the systematic evaluation of
the organizations processes and operations to assure the effectiveness and efficiency of
compliance, internal control, risk management and governance processes.
Duties and Responsibilities
i. Participate in preliminary review of all areas of the organization to establish a riskbased work plan of action at the beginning of each financial year, for
presentation to the manager internal risk for approval. The plan includes audit
activities, risk management coordination, quality management and compliance
reviews.
ii. Conduct assigned audits (regulatory, compliance or operational review/audits) as
per the approved internal audit work plan to ensure effectiveness and efficiency
of operations, compliance with relevant laws, policies, procedures and best
practice.
iii. Perform audits of information systems controls including system development
standards, programming controls, backup and disaster recovery, system security,
data integrity, database administration and end user control and system
maintenance.
iv. Reviewing compliance with regulations, instructions and procedures in
implementation of ICT systems.
v. Conduct regular internal control assessments of the Agency’s Information Systems
and ICT Infrastructure.
vi. Identify the level of conformance with established rules, regulations policies and
procedures and recommend suitability of internal control design and areas for
improvement.
vii. Conduct audits of revenue and expenditure from time to time to ensure that
controls to safeguard them are maintained at all times.
viii. Prepare audit finding memoranda and working papers to ensure that adequate
documentation exists to support the completed audits and conclusions.
ix. Effectively test and document the results of audit carried out ensuring that
conclusions, findings and recommendations are properly supported.
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x. Prepare and present written and oral reports and other technical information in a
pertinent, concise, and accurate manner for distribution to management.
xi. Conduct operational, compliance, financial and investigative audits, as assigned.
xii. Follow up on audit findings to ensure that management has taken corrective
action(s).
Minimum Academic, Professional Qualifications and Experience
i. At least two (2) years’ experience in information systems auditing.
ii. A bachelor’s degree in finance, Accounting, Information Systems or any other
relevant degree or its equivalent from a recognized Institution.
iii. Certification in Information Systems Audit.
iv. Certified Public Accountant of Kenya CPA(K)
v. Membership to the Institute of Internal Auditors in Good Standing (IIA) or
Membership with the Institute of Certified Public Accountants of Kenya
(ICPAK) in Good Standing.
vi. Meets the provision of Chapter Six of the Constitution.
3. ICT Service Support Assistant
Job Title: ICT Service Support Assistant – KTNA 9 – 2 posts
Reports to: Senior System Administrator
Duty Station: Nairobi
Purpose for the Job
To provide support and guidance in the deployment, maintenance of computer
infrastructure and the diagnosis and resolution of technical problems and issues
Duties and Responsibilities
i. Receive issues and log in the issues.
ii. First line support.
iii. Escalate issues to specialist areas.
iv. Track issues/monitor and track resolution of issues up to closure.
v. Generate progress reports.
vi. Troubleshooting and second line support.
vii. ICT communication to users.
Minimum Academic, Professional Qualifications and Experience
i. Diploma in Information Technology or related field form a recognized
institution.
ii. Cisco Certified Network Associate (CCNA) or Microsoft Certified Engineer
(MCSE).
iii. Meets provision of chapter six of the Constitution.
4. Product & Application Development Officer
Job Title: Product and Application Development Officer
Reports to: Assistant Manager, Product and Application Development
Duty Station: Nairobi
Purpose for the Job
To Analyze needs, designs, writes and tests new or existing programs and applications
and to Apply judgment in devising program logic and selecting and adapting standard
programming procedures, write programs and manuals.
Duties and responsibilities
i. Compile and write documentation of software development and subsequent
revisions, inserting comments in the coded instructions so that others can
understand the software.
ii. Testing of developed applications.
iii. Write, update and maintain computer software or software packages to handle
specific jobs, such as storing and retrieving data, or controlling other equipment.
iv. Maintenance of applications, repair or expansion of existing software to increase
operating efficiency or adapt to new requirements.
v. Write, analyze, review and rewrite software, using flowchart diagrams, and
applying knowledge of computer capabilities, subject matter and symbolic logic.
vi. Write or contribute to instructions or manuals to guide end users.
vii. Provide software support for computer operators or system analysts to define and
resolve problems in running software solutions.
viii. Training end users.
Minimum Academic, Professional Qualifications and Experience
i. At least two (2) years’ experience in Product & Application Development.
ii. Bachelor’s degree in software programming, Computer Science, Information
Technology, Business IT or related form a recognized institution.
iii. Meets the provisions of Chapter Six of the Constitution.
