Frank Management Consult Ltd is an international management consulting agency. We work with major companies, raising their performance, driving their strategies and enhancing their productivity.

Chief Technology Officer -Nakuru

Position Summary

The CTO will drive our technological vision and strategy, aligning technology initiatives with our business goals. This individual will lead the development and implementation of systems critical to operations, including our ERP, sales force automation, transport management, and the customer-facing app with an embedded finance product. The CTO will also oversee IT infrastructure, data management, and analytics to ensure secure, reliable, and scalable technology across the organization.

Duties & Responsibilities

Technology Strategy & Leadership

Define and execute the technology roadmap to support business goals and operational needs.
Provide strategic leadership to leverage Acumatica ERP, sales force automation, transport management systems, and upcoming customer-focused applications.
Oversee and manage cloud infrastructure, ensuring the systems are secure, scalable, and optimized for performance.

System Implementation & Optimization

Drive the ongoing implementation of the transport management system, ensuring integration with existing ERP and automation tools.
Oversee the development and launch of a customer-facing mobile app, including the embedded finance product, working closely with cross-functional teams.
Continuously monitor and improve technology operations to maximize efficiency and user satisfaction.

Data Management & Analytics

Lead the design and development of a centralized data warehouse for comprehensive data analysis and business intelligence.
Manage a team of data analysts to drive data-driven decision-making across sales, operations, and customer service.
Ensure data integrity, security, and accessibility, supporting real-time analytics and predictive insights.

IT Infrastructure & Security

Oversee IT infrastructure, ensuring a secure, efficient, and cost-effective environment.
Develop and implement cybersecurity policies, protocols, and disaster recovery plans.
Ensure compliance with all relevant regulations and standards, particularly in relation to data security and privacy.

Team Leadership & Development

Build, lead, and mentor a high-performing technology team, including IT support, software developers, and data analysts.
Foster a collaborative culture with a focus on continuous improvement, innovation, and accountability.

Qualifications

Bachelor’s or Master’s degree in Information Technology, Computer Science, Engineering, or a related field.
5-7 years of proven experience in a CTO or similar senior technology leadership role, preferably in FMCG or a distribution-focused organization.
Knowledge of East African markets and regulatory requirements is a plus.
Demonstrated experience with ERP systems (preferably Acumatica), sales automation, transport management, and data warehouse development.
Experience managing cloud infrastructure, cybersecurity, and compliance.
Proficiency in app development processes and finance-related technology integration.
Strong analytical and problem-solving skills, with a focus on operational efficiency and business growth.
Excellent leadership, communication, and project management skills.

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Additional Skills & Attributes

Innovative thinker with a strategic mindset.

Ability to work in a fast-paced, dynamic environment.

Sales Representative – Textile (Country-Wide Slots)

Duties & Resposnibilities

Customer Prospecting, Acquisition & Market Expansion

First-hand knowledge of and network building skills specifically for the markets of the counties of Kiambu, Kirinyaga, Nyeri, Embu, Meru, Isiolo, Laikipia, Muranga, Tharaka-Nithi (herein termed as Central Kenya)
Prospect and Acquire Key Customer partners in our B2B channel in line with the requirements of growth of our Expansion business units as well as our turnaround business units
Actively execute the acquisition of the prospects as per the targets

Relationship Management

Build and maintain long relationship with the Customer to generate trust
Market and story tell our brands and products and services – existing and new
Keep the customer engaged actively via virtual & in person client engagement

Customer-wise Sales Growth & Forward Planning

Managing primary wholesalers, importers and agents
Monitor key accounts performance and drive business optimization and growth in range, variety and frequency

Order Processing & Fulfilment Planning

Timely order placement into the system
Timely, collaborative communication with the relevant Teams
Proactive sharing of information with the customer
Develop and execute fulfilment plans with the customers

Market Insights & Learnings

Actively and dynamically know our consumers, customers, markets, competitors, opportunities
Learn from behaviors of customers/consumers to understand them better
Provide the Company with marketing/sales intelligence to drive market leadership
Have a good understanding and leveraging on local culture
Understand the customers business, their clients, the challenges, the pain points, and the areas of growth

Differentiation & Innovation Commercialization

Actively innovate offerings through in-depth and extensive customer and consumer driven insights
Proactively drive new offerings in the market execute commercialization

Drive Universe Depth & Spread in Markets

Execute sales and distribution plan for all business units in the focus regions as per this JD
Drive sustainability through the spread of multiple universe offerings in core markets and through key customers

Brand Positioning & Buyer Experience

Deeply understand and drive our Brands products & services in the market
Proactively engage with customers on brands and products all the time

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KEY DELIVERABLES

Sales Growth

Achieve year-round active business activity in the markets of Central Kenya
Drive Growth of 20% YoY for next 3 years for our Expansion business units
Drive Growth of 10% YoY for next 3 years for our Turnaround business units

Customer Acquisition & Market Expansion

Establish key customers across all expansion and turnaround business units
Cultivate and develop eco systems of primary users in expansion business units to enable brand differentiation

Brand & Product Differentiation

Drive brand awareness, loyalty, and growth through value propositions localized for the user base in each Market

Sales Strategy Execution

Drive growth to achieve a minimum of 20% YOY Growth over next 3 years across our Expansion business units
Drive growth to achieve a minimum of 10% YOY Growth over next 3 years across our Turnaround business units Key Customer Growth Pathways
40 Key Accounts Growth strategy execution with a growth path of a minimum of 35% YoY growth over the next 3 years evenly spread across Expansion business units

Requirements

Bachelor’s Degree /Diploma is sales & marketing or a related fied
At least 3 years experience in B2B Sales in textile manufacturing preferred

Factory Team leader

Key Duties & Responsibilities

Ensure swift and smooth plant start-ups and shutdowns through effective handovers at the start/end of every shift.
Under the direction of the Production Manager, review production special orders and schedule earliest delivery.
Monitor process output to ensure that client product specification, quality and plant efficiency is sustained.
Monitor and coordinate the implementation of 5s and GEMBA (Housekeeping).
Investigate/ escalate customer complaints and provide timely feedback for management action.
Maintain employee and site safety in OSHA compliance for the production department
Interpret design drawings and give recommendations on the best workable technical solutions.
Timely dispatch of all customer orders without short supply, confirm quality, and supporting documentation at dispatch point.
Work with both procurement and production to ensure no stock out, especially on packaging materials and to maintain required stock level.
Conduct Periodic stock count exercises.
Regularly and independently, check and explain stock balances.
Ensure proper arrangement of materials in the store and Control inventory movements by using the First in First out (FIFO) technique.
Receive and verifying incoming materials in production and ensure full documentation is accompanied.
Capture production in ERP system- Sage Evolution.
Manage an inventory movement schedule on a daily basis, Checking RE-order levels)

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Minimum Requirements, Knowledge & Skills

Higher Ddiploma in Plant/ Production Technology with Electrical or Mechanical Engineering
At least three (3) year experience in a manufacturing set up
Capacity to make sound judgement and decisions.
Pleasant Personality
Team player
Analytical skills
Proficient in the following computer packages – MS Office, MS Word, MS Excel
Excellent communication skills in English and Kiswahili (both written and oral)

Machine Operator -Plastics

Job Description

Machine Operator -Plastics

Reports to: Factory Team Leader

The Machine Operator is responsible for operating plastic manufacturing machinery, including extruders and lamination machines, in order to produce polyethylene foam products. They must ensure that the machinery is running correctly and safely, and that it is setup correctly to produce the required parts. They must also inspect the parts for quality and accuracy, and troubleshoot any issues that arise.

Key Responsibilities and Accountabilities

Operate and monitor plastic processing machines
Change dies and adjust equipment for production line change
Achieve relevant targets dependent on different products
Make adjustments to machines to ensure proper functioning
Perform regular maintenance and cleanliness of machines
Carry out quality checks and inspections of products and adjust machine settings as required
Maintain accurate records of production
Troubleshoot machine issues and make repairs
Carrying out routine maintenance (Preventive Maintenance)
Fixing machines that have broken down (Corrective maintenance)
Packing finished products

Minimum Qualifications, Skills & Knowledge

Diploma In Mechanical Engineering
2-3 years of experience in a manufacturing set up. Plastic experience highly preferred
Ability to read and comprehend operating instructions and safety guidelines
Knowledge of plastic extrusion processes
Ability to perform basic maintenance on machines
Maintaining and troubleshooting machinery
Familiar with standard operating procedures and health and safety guidelines
A quick learner and good listener.
Good Communication Skills
Good at problem solving and agile
Attention to detail
Team player