- Software Development Manager
- Fraud and Risk Analyst/Associate
- Web3 Full Stack Developer (NodeJS & VueJS)
- Senior Fullstack Developer (React, NextJS, NodeJS)
- DevOps Full Stack Developer (Web3)
- IT Incident Manager
Sportserve forms part of a remarkable group of B2C sports betting and B2B sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. Along with Sportion, TechSpirit, Standard Focus and Sportelligent, we are the driving force behind the world renowned sports betting company and our flagship brand, Dafabet.
Since launching our global hiring initiative, we now employ over 2,000 people worldwide, offering exciting career paths in Technology, Trading, Operations and Media. We pride ourselves on having a diverse and international culture that embraces the global community and acts locally. We offer office based, hybrid and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice.
1. Software Development Manager
What you’ll be getting up to:
We are a business that is continually growing and innovating to keep up to date with the latest trends in the sports betting industry.
In doing so, we are looking for a talented Development manager to help guide our application teams in sunsetting our legacy stack over the next 2 years.
You will be helping to ensure the stack’s performance remains optimal under growing load and volumes as well as delivering continual improvements and features until the legacy stack can be fully transitioned.
With the continual growth of the business, we will look to grow this role into other areas once the sunsetting is complete.
Key Responsibilities
- Line management of a medium to large development team composed of multiple streams including Software Engineers, QA and Team Leads, across multiple locations and time zones
- Key stakeholder liaison and alignment with senior people in Project, Engineering and Product management organisation, from product development to operations and architecture
- Lead shaping software engineering practices and processes working in various flavours of Agile
- Measuring and driving delivery and quality improvements through the capture and analysis of metrics
- Definition, implementation and evolution of development team technical process and ways of working
- Provision of technical input into the Project Management, Engineering Management and Product Management
- Work with Engineering management to drive through best practice, techniques and technology both on the team and around the company
- Foster a culture of open exchange of ideas, innovation and continuous improvements
- Balance the commercial needs of the business against the ideal technical design, proposing sound phased or tactical implementations where appropriate
- Understand the importance of and be a strong advocate for non-functionals eg. monitoring, alerting, logging etc
- Define adequate strategies to deal with technical debt
- Collaborate with Support to enhance company’s Incident and Problem management capabilities
- Planning, implementation and evolution of technical processes and feedback to the wider company
- Accountable for the quality of the implementation and deployment of development work
- Accountable for the security, capacity and performance of the system
- Work in conjunction with Support and evolving Support engagement and operating model for your area of the business
- Act as escalation point in Incident management processes
- Take ownership of RCA activities in your respective areas of management
- Follow up on and own the completion of technical or process improvements identified as part of the RCA
- Motivating and driving the team with technical leadership
- Manages recruitment efforts for teams as needed to ensure adequate staffing
List of skills we think you need:
- Demonstrable experience of managing teams
- Strong engineering background acquired during a previous hands-on development role
- Managerial and leadership skills, able to motivate and lead personal development plans for employees
- Driving change and handling difficult situations
- Dealing with change on a daily basis
- Ability to demonstrate the value of changes introduced
- Proven communication skills
List of skills we’d love you to have:
- JavaScript
- Typescript
- React
- Node.js
- Next.js
- JS package managers (NPM, Yarn, pnpm)
- Git (branching, creating pull requests, resolving merge conflict)
- Bash and Linux in general, SSH
- HTTP and REST
- SQL and RDBMS schema design and performance optimisation
- Experience with Kibana and Grafana
**We warmly invite applications in English.
Diversity & Inclusion at Sportserve
At Sportserve, we are deeply committed to fostering a diverse and inclusive workplace. We believe in building a team that reflects a wide array of backgrounds, skills, and perspectives. Embracing diversity not only enriches our work culture but also drives innovation and excellence. We are proud to be an equal opportunity employer, where everyone’s contribution is valued and respected.
If you’re a passionate about technology and looking to start your career in an international, forward-thinking Sports Betting company, we’d love to hear from you. Apply now to become part of our exciting journey!
Department: IT Development
Role: Marketing
Locations: Multiple locations
Remote status: Hybrid Remote
Employment type: Full-time
Job Level: Manager
2. Fraud and Risk Analyst/Associate
Responsibilities:
- Review incoming and outgoing customer payments via different payment providers with a risk-based approach. Investigate suspicious alerts (internal & external) with proper analysis and follow-up.
- Perform a risk assessment of new/current players throughout their customer journey. Determine fraudulent activity and act according to agreed procedures concerning account blocking and further checks.
- Maintain awareness of active bonus campaigns and their vulnerabilities, assuring that vulnerabilities do not manifest into business losses through diligent oversight of the customer base.
- Evaluate and identify suspicious behaviour Handling and documenting daily reports under the supervision of the Payments, Risk and Fraud Manager.
- Evaluate, review, and approve KYC documents sent in by players.
- Ensure that any fraudulent transactions or suspicious activity are spotted and handled swiftly to minimize loss for the company.
- Specialize in the detection & prevention of fraud. Liaise with various departments and work closely and effectively with Customer Payments.
- Chargeback administration and case management; and, Actively participate in improving internal procedures and processes linked to Risk, Fraud and Payments.
Requirements:
- Preferably have prior experience as a Payment, Risk, and/or Fraud Analyst. With experience in the gaming industry an advantage Strong analytical skills with a keen attention to detail.
- Excellent communication skills and a collaborative team player.
- Ability to work both independently and as part of a team. Proven ability to thrive in a fast-paced environment and meet deadlines.
- A positive attitude with a customer-focused approach. Willingness to work shifts, including weekends and public holidays if needed.
**Applications in English only please
Diversity & Inclusion
We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills and views. The more inclusive we are, the better our work will be. Creating a culture of Equality isn’t just the right thing to do, it’s also the smart thing.
Department: Fraud & Risk
Role: Fraud and Risk Associate
Locations: Gyumri Armenia, Tbilisi Georgia, Vanadzor Armenia, Yerevan Armenia, Nairobi Kenya
Employment type: Full-time
Job Level: Junior
Work Setup: Onsite
3. Web3 Full Stack Developer (NodeJS & VueJS)
What you’ll be getting up to:
We are looking for a talented Frontend-Focused Full Stack Developer to build and maintain responsive, high-performance web applications with a modern tech stack. This role will involve working on both frontend and backend components, emphasizing a seamless, user-friendly experience. You’ll work closely with backend engineers to ensure efficient integration and develop real-time and Web3 features, creating scalable applications for a global audience.
Requirements:
Frontend Development:
- Build and maintain modern, responsive web applications using Vue.js and
React. - Develop functional and high-performance web pages from designs using
frameworks like Vuetify, Bootstrap, or Tailwind CSS. - Optimize user interfaces for speed, scalability, and mobile compatibility.
Integration & Real-Time Communication:
- Integrate backend services and APIs using Node.js and Nest.js.
- Implement real-time functionality using WebSocket and Socket.io for dynamic,
interactive applications. - Manage state efficiently with tools like Vuex, Pinia, and Redux for consistent
data handling. - Design and manage complex microservices architecture, especially for handling
payment processors that accept multiple payment types, including crypto.
Web3 Integration:
- Work with Web3 libraries like ethers.js and Web3.js, and integrate with crypto
wallets (e.g., MetaMask, Phantom, WalletConnect) to support decentralized
functionalities. - Collaborate closely with backend engineers to ensure secure and efficient Web3
integrations.
Collaboration & Code Quality:
- Participate in code reviews to maintain high code quality, readability, and team
consistency. - Work cross-functionally to align frontend development
Requirements
- Strong proficiency in JavaScript, TypeScript, Vue.js, and React.
- Experience with state management tools like Vuex, Redux, or Pinia.
- Solid understanding of backend development using Node.js and Nest.js.
- Familiarity with WebSocket and Socket.io for real-time communication.
- Experience with Web3 libraries and a foundational understanding of blockchain
concepts. - Proficiency with UI frameworks like Vuetify, Bootstrap, or Tailwind CSS.
- Strong experience with MongoDB and PostgreSQL for efficient database management
and data handling. - Basic understanding of cloud services (AWS preferred) and integrating APIs.
- Proficiency in Git and experience with CI/CD pipelines for automating builds and
deployment.
Nice to Have:
- Experience with Docker and containerized environments for scalable deployment.
- Familiarity with testing frameworks such as Jest or Cypress.
- Experience with backend architecture design and API development.
Tech Stack:
- Frontend: Vue.js, React, Vuetify, HTML5, CSS3, TypeScript
- Backend: Node.js, Nest.js, JavaScript, TypeScript
- Database: MongoDB, PostgreSQL
- Real-time Communication: WebSocket, Socket.io
- Blockchain: Web3.js, ethers.js, MetaMask, WalletConnect
- Containerization: Docker (optional)
- State Management: Vuex, Redux, Pinia
**Applications in English only please
Diversity & Inclusion
We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills and views. The more inclusive we are, the better our work will be. Creating a culture of Equality isn’t just the right thing to do, it’s also the smart thing.
Department: ABGE – Crypto
Locations: Multiple locations
Remote status: Hybrid Remote
Employment type: Full-time
Job Level: Mid
Work Setup: Hybrid
4. Senior Fullstack Developer (React, NextJS, NodeJS)
We’re looking for someone with strong front‐end skills who is familiar with a modern component framework like React or Vue, with experience in a back‐end framework like NextJS (preferably) and Express. When it comes to being successful at Sportserve, there’s more to it than just being really good at the technical stuff. It’s also your ability to be an awesome problem solver.
And here’s the thing, we totally get that we can’t all be experts in everything, right? So, it’s all about having that thirst for knowledge and being passionate about learning. You know great architecture and design when you see it, so if something seems off, you won’t rest until you’ve figured out what’s going on.
We see ourselves as a cool group of people who love coming up with new ideas and making things happen. As long as you have a true passion for creating awesome stuff, you’ll fit right in.
You’d spend most of your time developing new exciting projects, for example:
- Building a new front-facing and back-office application from scratch
- Taking part in new payment provider integrations
- Architecture and developing new features
- Prototyping and evaluating potential implementations
- Meeting business stakeholders to understand the problems they wish to address
- You would spend a lot of time programming, brainstorming on challenging problems and prototyping different ideas.
- You wouldn’t be just churning through tickets in the backlog — you’d be helping to design entirely new products, figuring out what exactly we’re even building and why.
While being a somewhat big company, we’re split into small teams which means that even though we each have our areas of expertise, we all wear many hats. We’re looking for a programmer, but you’d also help out with things like:
- Writing and improving the documentation for the products and tools we make
- Maintaining the ownership of our product, and assisting in troubleshooting production incidents
- Take part in OOH on-call application support rota
List of skills we think you need:
- JavaScript
- Typescript
- React
- Node.js
- Next.js
- JS package managers (NPM, Yarn, pnpm)
- Git (branching, creating pull requests, resolving merge conflict)
- Bash and Linux in general, SSH
- HTTP and REST
- SQL and RDBMS schema design and performance optimisation
Tools we think you need to be familiar with:
- Babel
- Eslint
- Jest
- Webpack
- K8 & Docker & docker-compose
- Gitlab with CI/CD
- TailwindCSS
- OpenAPI
- RESTful API design
- Markdown (for documentation)
- Experience with Kibana and Grafana
Requirements:
- Bachelor’s degree in Computer Science or any related technical field.
- 5+ years of relevant work experience
- Excellent command of the English language – written & spoken.
- Attention to detail and commitment to quality.
- Collaborative team player.
**We warmly invite applications in English.
Diversity & Inclusion at Sportserve
At Sportserve, we are deeply committed to fostering a diverse and inclusive workplace. We believe in building a team that reflects a wide array of backgrounds, skills, and perspectives. Embracing diversity not only enriches our work culture but also drives innovation and excellence. We are proud to be an equal opportunity employer, where everyone’s contribution is valued and respected.
If you’re a passionate about technology and looking to start your career in an international, forward-thinking Sports Betting company, we’d love to hear from you. Apply now to become part of our exciting journey!
5. DevOps Full Stack Developer (Web3)
What you’ll be getting up to:
We are seeking a skilled and versatile DevOps-Focused Full Stack Developer who is proficient in both backend and DevOps technologies. In this role, you will be responsible for building and maintaining backend services, managing cloud infrastructure, and ensuring seamless application deployment. You will collaborate with frontend developers while contributing to real-time data processing and scalable, secure solutions. This position offers an opportunity to work with cutting-edge technologies in a dynamic and fast-paced environment.
Key Responsibilities
Backend Development:
- Design, build, and maintain backend services using Node.js and Nest.js for scalable and efficient architecture.
- Implement real-time data processing solutions using WebSocket and Socket.io for high-performance applications.
- Collaborate with frontend developers and assist in integrating React or Vue.js-based components.
Cloud & Infrastructure Management
- Deploy and manage applications using Docker and Kubernetes for container orchestration.
- Automate infrastructure provisioning and management using Terraform or AWS CloudFormation.
- Monitor and manage cloud environments using AWS services like SNS, SQS, Lambda, API Gateway, and CloudWatch.
DevOps & CI/CD
- Setup and maintain CI/CD pipelines using tools such as GitHub Actions to ensure continuous integration and delivery.
- Optimize system performance and scalability with server management using Apache or Nginx.
Security & Compliance
- Implement security best practices across applications and infrastructure to ensure robust, compliant systems.
- Participate in disaster recovery planning, backup strategies, and infrastructure scaling efforts to guarantee system reliability.
Requirements:
- Strong proficiency in JavaScript, TypeScript, Node.js, and Nest.js.
- Expertise in Docker, with hands-on experience in container orchestration using Kubernetes.
- Deep understanding of AWS services such as SNS, SQS, Lambda, API Gateway, and CloudFormation.
- Experience in real-time communication technologies like WebSocket and Socket.io.
- Proficiency with Infrastructure-as-Code tools like Terraform or AWS CloudFormation.
- Experience managing web servers (e.g., Apache, Nginx and ensuring high system availability.
- Familiarity with CI/CD pipelines and experience with automation tools like GitHub Actions.
- Basic knowledge of frontend development using React or Vue.js.
Nice to Have
- Experience with Redis and PostgreSQL for data storage solutions.
- Familiarity with API development and integration.
- Knowledge of security best practices for infrastructure and backend systems.
- Experience with automated testing for backend services and infrastructure.
Tech Stack
- Backend: Node.js, Nest.js, JavaScript, TypeScript
- Cloud/Infrastructure: AWS (SNS, SQS, Lambda, API Gateway, CloudFormation), Docker, Kubernetes, Terraform
- Real-time Communication: WebSocket, Socket.io
- Databases: PostgreSQL, MongoDB, Redis
- Servers: Apache, Nginx
- CI/CD: GitHub Actions
- Frontend (optional): React, Vue.js
**Applications in English only please
Diversity & Inclusion
We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills and views. The more inclusive we are, the better our work will be. Creating a culture of Equality isn’t just the right thing to do, it’s also the smart thing.
Department: ABGE – Crypto
Locations: Multiple locations
Remote status: Hybrid Remote
Employment type: Full-time
Job Level: Mid
Work Setup: Hybrid
6. IT Incident Manager
What you’ll be getting up to:
The IT Incident Manager role involves ensuring that the business operations and IT services are available and running smoothly 24×7. Any disruptions or outages that occur in Production systems must be handled accordingly based on the major incident management process, where relevant teams are gathered for the fast investigation and resolution, and accurate information is communicated to the stakeholders.
You will be responsible for monitoring business KPIs and providing support for various infrastructure/network devices, applications, databases and other production services. Furthermore, you will play a key role in a top-notch team focused on maintaining reliability, operational excellence, and exceptional customer service for the company’s benefit.
Key Responsibilities:
Manage application availability and operations:
- Always on top of any major incident, and oversee the entire process from detection to resolution.
- Facilitate bridge calls with relevant teams during major incidents and potential critical issues.
- Maintains quality handling of Jira tickets, from creation to closure. Constant follow up on open tickets as necessary.
- Facilitate the PIR or Post Incident Review and write the Incident Report.
- Awareness on any production activities, and understand the impact of all project deployment and change implementation on both technical and business KPIs.
- Engage leads and managers in constantly driving continuous improvement on their teams.
- Work closely with Application Support to quickly identify issues that need to be escalated to the development or technical teams.
Manage communications to senior management and various business teams
- Ensure concise and accurate incident advisories are sent on time.
- Ensure timely updates to the Senior Management about the progress of the major incidents.
Work on Event Management System during maintenances and service interruptions
- Maintain Global Maintenance Policies in Coordination with the Change implementation team in the Event Management System to suppress alerts during scheduled or emergency maintenance.
- Recommend or work with managers and leads to create, update or maintain Alert Policy or Rules in Event Management System depending on the integration and their triggers/priorities.
- Coordination of major and minor incident investigations using JIRA Service Management and different ticketing platforms of provider partners.
- Provide proper handover about the issues and activities that the next shift needs to be aware of.
- Enforcement of Code of Conduct
- Perform administrative duties of Team Lead i.e. shift rota scheduling preparation, reviewing HR Timesheets.
Requirements:
- Bachelor’s degree in Computer Science or any related technical field.
- Relevant experience in Incident Management, Change and Problem Management Process.
- Experienced in ITIL methodologies, end-to-end support and/or related practice. Background in communication tools and platforms i.e. Slack, Statuspage, Skype and others.
- Experience working with event management systems and network/infrastructure/application monitoring tools.
- Exceptional business communication skill in speaking and writing.
- Possess people management and organizational skills.
- Critical thinker and provide sound judgment in every situation.
**We warmly invite applications in English.
Diversity & Inclusion at Sportserve
At Sportserve, we are deeply committed to fostering a diverse and inclusive workplace. We believe in building a team that reflects a wide array of backgrounds, skills, and perspectives. Embracing diversity not only enriches our work culture but also drives innovation and excellence. We are proud to be an equal opportunity employer, where everyone’s contribution is valued and respected.
If you’re a passionate about technology and looking to start your career in an international, forward-thinking Sports Betting company, we’d love to hear from you. Apply now to become part of our exciting journey!
Department: Platform & Infrastructure
Role: Platform infrastructure
Locations: Sotogrande Spain, Kuala Lumpur Malaysia, Tbilisi Georgia, Sliema Malta, Agia Paraskevi Athens Greece, Nairobi Kenya
Remote status: Hybrid Remote
Employment type: Full-time
Job Level: Mid
